Abstract：With the embedding of digital intelligence technology into the servitization process of manufacturing enterprises,the resources and capabilities of enterprises change,affecting the components of business model and driving business model innovation,but the pathway to business model innovation driven by digital intelligence servitization is still to be explored. This paper adopts fsQCA method,to study how the digital intelligence servitization drives business model innovation,and how enterprises can choose appropriate strategies based on their own resource-capability endowments to realize business model innovation. The results are as follows.①There is no single necessary condition leading to high-level/non-high-level business model innovation.②The paths to high-level business model innovation driven by digital intelligence servitization can be summarized into four categories including“service capability-driven through the combination of talents and capital”,“dual-driven by competitive capability and service capability”,“triple resource-guaranteed by talent,capital,and technology”,“competitiveness-driven through the combination of capital and technology”. The lack of financial resources and market competitiveness is an important reason for non-high-level business model innovation.③The path to business model innovation for service-first enterprises and smart-first enterprises show significant differences. This research integrates the resource-based theory and the service-dominant logic in depth,expanding the explanatory boundaries of the resource-based theory in the context of digital intelligence servitization. It reveals the configurational complexity of the antecedents driving business model innovation through digital intelligence servitization,providing a theoretical foundation and pathway guidance for enterprises to undertake business model innovation relying on digital intelligence servitization.
王莉静, 郭辰雨, 杨晨, 李庆雪. 制造业企业数智服务化驱动商业模式创新的路径研究[J]. 中国科技论坛, 2025(10): 133-142.
Wang Lijing, Guo Chenyu, Yang Chen, Li Qingxue. The Pathway to Business Model Innovation Driven by Digital Intelligence Servitization of Manufacturing Enterprises. , 2025(10): 133-142.
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