智能体赋能的组织管理:多主体交互关系重构与理论创新

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摘要随着人工智能技术的快速发展,智能体(Agent)作为一种具有自主决策能力的计算实体,正在深刻改变组织管理的传统模式。本研究以组织管理中的多主体交互关系为核心,系统分析智能体嵌入对组织管理的影响机制,构建以人为中心的“智能体—人—组织”三元交互框架,揭示智能体嵌入组织管理的四阶段演化规律及其对权力结构、沟通模式与决策流程的重构机制。研究发现,智能体的引入重构了组织中的权力结构、沟通模式和决策流程,形成一种新的组织协同范式。基于复杂性科学和网络科学理论,本研究提出智能体赋能组织管理的理论框架,并通过多案例分析验证该框架的有效性。研究结论为组织管理理论的创新和实践应用提供新的视角和方法。

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	鄢章华
	刘蕾
	梁舒萍
	鞠佳洋
	赵文君

关键词 ：智能体, 组织管理, 多主体交互, 理论创新, 复杂性科学

Abstract：With the rapid development of artificial intelligence technology,agents—as computational entities with autonomous decision-making capabilities—are profoundly transforming traditional models of organizational management. Focusing on multi-agent interactions in organizational management,this study systematically analyzes the mechanisms through which agent embedding influences organizational management. By constructing a human-centered triadic interaction framework of ‘Agent-Human-Organization’,the four-stage evolution law of agent embedding in organizational management and its reconstruction mechanism of power structure,communication patterns,and decision-making processes are revealed. The research finds that the introduction of agents reconstructs power structures,communication patterns,and decision-making processes within organizations,leading to a new paradigm of organizational collaboration. Grounded in complexity science and network science theory,this study proposes a theoretical framework for agent-empowered organizational management and validates its effectiveness through multiple case analyses. The conclusions provide new perspectives and methodologies for the innovation and practical application of organizational management theory.

Key words： Agent Organizational management Multi-agent interaction Theoretical innovation Complexity science

收稿日期: 2025-12-22

PACS:

C93

基金资助:国家社会科学基金一般项目“数智平权赋能组织能力相变跃迁的机理与组态路径研究”(25BGL005),黑龙江省哲学社会科学研究规划项目“黑龙江省数字经济高质量发展的双跨越机理与路径研究”(22GLB119),江苏高校哲学社会科学研究一般项目“数智赋能江苏省全域旅游高质量发展的路径与策略研究”(2024SJYB1696)。

通讯作者: 刘蕾

作者简介: 鄢章华(1983—),男,四川遂宁人,博士、教授、博士生导师,研究方向为数字经济。

引用本文:

鄢章华, 刘蕾, 梁舒萍, 鞠佳洋, 赵文君. 智能体赋能的组织管理:多主体交互关系重构与理论创新[J]. 中国科技论坛, 2026(5): 126-134.
Yan Zhanghua, Liu Lei, Liang Shuping, Ju Jiayang, Zhao Wenjun. Agent-Empowered Organizational Management:Reconstruction and Theoretical Innovation of Multi-Agent Interaction Relationships. , 2026(5): 126-134.

链接本文:

http://www.zgkjlt.org.cn/CN/Y2026/I5/126

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