企业全面质量管理与技术创新的过程耦合性研究——基于北京市210家企业调查数据的分析

Abstract
Figure/Table
References
Related Citation (15)

Download: PDF (13693 KB) HTML (1 KB)
Export: BibTeX | EndNote (RIS)

Abstract Both quality management and technology innovation are the key to establish the competitive advantage of enterprise,but they are often viewed separately in practice and lack of quantitative empirical research of coupling effect in theory.This paper constructed process coupling relationship model and coupling evaluation model between quality management and technology innovation based on the PDCA process theory.The questionnaire data of 210 enterprises in five different industries were selected to analyze the coupling coordination degree between quality management and technology innovation.The results showed that there was a effective process coupling effect between quality management and technological innovation,but the coupling coordination degree in different industries were different.The descending order of industries arranging by the differences was:electronics industry,pharmaceutical industry,automotive industry,food industry and machinery manufacturing industry.These industries,even though having differences,were all above the moderate coupling degree.The conclusions of the study provide theoretical and empirical support for the coupling and collaborative research of quality management and technology innovation.

Key words： Quality management Technological innovation Coupling Coupling coordination degree PDCA

Received: 27 November 2018

PACS:

F272

	Service

	E-mail this article
	Add to my bookshelf
	Add to citation manager
	E-mail Alert
	RSS
	Articles by authors
	Zhang Zhiqiang
	Zhang Xi
	Shangguan Danbin

Cite this article:

Zhang Zhiqiang,Zhang Xi,Shangguan Danbin. Study on Process Coupling Between Total Quality Management and Technological Innovation of Enterprise ——Analysis Based on Survey Data of 210 Enterprises in Beijing[J]. , 2019, 0(9): 146-152.

URL:

http://www.zgkjlt.org.cn/EN/ OR http://www.zgkjlt.org.cn/EN/Y2019/V0/I9/146

[1]万东华,李伟,石庆焱.企业创新总体状况分析——2014年全国企业创新调查资料开发系列分析报告之一[J].调研世界,2016 (11):3-7.
[2]中国科学技术发展战略研究院.中国企业创新能力评价报告2016[M].北京:科学技术文献出版社,2016.
[3]LEAVENGOOD S,ANDERSON T R,DAIM T U.Exploring linkage of quality management to innovation[J].Total quality management & business excellence,2014,25 (9-10):1126-1140.
[4]孙兆刚.面向创新驱动战略的创新质量分析[J].工业技术经济,2015 (2):71-76
[5]BOURKE J,ROPER S.Innovation,quality management and learning:Short-term and longer-term effects[J].Research policy,2017,46 (8):1505-1518.
[6]奉小斌.质量管理实践与企业创新真的相悖吗——以组织学习为中介变量的实证研究[J].研究与发展管理,2015,27 (5):88-98.
[7]ZENG J,ZHANG W Q,MATSUI Y,et al.The impact of organizational context on hard and soft quality management and innovation performance[J].International journal of production economics,2017(185):240-251.
[8]ESCRIG-TENA A B,SEGARRA-CIPRÉS M,GARCA-JUAN B,et al.The impact of hard and soft quality management and proactive behaviour in determining innovation performance[J].International journal of production economics,2018,200 (7):1-14.
[9]宋永涛,苏秦.质量管理实践、新产品开发能力与新产品开发绩效关系研究[J].科技进步与对策,2016,33 (9):79-85.
[10]KIM D Y,KUMAR V,KUMAR U.Relationship between quality management practices and innovation[J].Journal of operations management,2012,30 (4):295-315.
[11]CAMISÓN C,PUIGDENIA A.Are quality management practices enough to improve process innovation[J].International journal of production research,2016,54 (10):1-20.
[12]张光明,徐飞.全面质量管理与企业创新能力、竞争优势的关系——基于资源和动态能力视角[J].科技管理研究,2017,37 (2):39-45.
[13]LI D Y,ZHAO Y N,ZHANG L,et al.Impact of quality management on green innovation[J].Journal of cleaner production,2018(170):462-470.
[14]KIM C B,KWON S H,PARK Y Y.The Influences of quality management system standards (ISO 9000)on supply chain innovation and business performance[J].Journal of Korea trade,2015,19 (2):23-50.
[15]VUJOVIC＇ A,JOVANOVIC＇ J.The relationship between innovations and quality management system[J].Tehnicki vjesnik,2017,24 (2):551-556.
[16]余红伟,谭琳.质量管理模式能提高企业创新效率吗——基于 2015 年中国企业-员工匹配调查数据的实证研究[J].北京工商大学学报:社会科学版,2017,32 (2):100-109.
[17]单汨源,李盈.基于卓越绩效模式的企业持续创新机制研究[J].科技进步与对策,2010,27 (15):92-95.
[18]PALM K,LILJA J,WIKLUND H.The challenge of integrating innovation and quality management practice[J].Total quality management & business excellence,2016,27 (1-2):34-47.
[19]王墨玉,王鹏,赵荣哲,等.基于SEM的企业质量管理与TIM整合研究[J].科技进步与对策,2007,24 (6):109-111.
[20]RUIZ-MORENO A,HARO-DOMíNGUEZ C,TAMAYO-TORRES I,et al.Quality management and administrative innovation as firms capacity to adapt to their environment[J].Total quality management & business excellence,2016,27 (1-2):48-63.
[21]童心,于丽英.基于商业生态系统的技术创新与商业模式创新耦合机制研究[J].科技进步与对策,2014,31 (12):17-22.
[22]张平,李秀芬.产业技术选择与要素禀赋耦合效应研究[J].工业技术经济,2017,36 (2):10-15.
[23]朱兰,德费欧,焦叔斌,等.朱兰质量手册:通向卓越绩效的全面指南[M].北京:中国人民大学出版社,2014.
[24]王秋明,高慧颖,刘科成.基于过程方法的现代集成制造模式下质量管理系统模型[J].中国科学院研究生院学报,2012,29 (5):686-692.
[25]阿曼德.创新管理:情境,战略,系统和流程[M].北京:北京大学出版社,2014.
[26]吕一博,苏敬勤. “创新过程”视角的中小企业创新能力结构化评价研究[J].科学学与科学技术管理,2011,32 (8):58-64.
[27]李苑艳,陈凯,顾荣.基于政策工具和技术创新过程的生物质能源产业创新政策评价[J].科技管理研究,2018, (6):33-39.